Delete your data
Remove a connected destination
- Stop any active broadcast in SwitchNova.
- Open Destinations and edit the destination you want to remove. Use the destination’s delete control to remove its saved settings and credentials from the app.
- For Facebook, open your Facebook account settings and find SwitchNova in the connected apps or business integrations section. Remove the integration to revoke Facebook access. Other services provide their own connected-app controls.
Removing credentials from SwitchNova does not, by itself, revoke a permission already granted on a platform. Revoking access on the platform and removing the destination in the app address both sides of the connection. Do not rely on uninstalling the app alone to revoke platform authorization.
Delete videos and recordings
Delete published videos through the platform where they were streamed. Delete local recordings from Photos and manage any cloud copies using that service’s deletion controls. Removing an imported source from SwitchNova does not necessarily delete its original video from Photos or Files.
Request deletion assistance
Email lightfilmmedia@gmail.com with the subject “SwitchNova data deletion request.” Describe the information you want removed, such as a previous support conversation, and the account or email needed to locate it. We may need to verify that a request relates to your information before acting.
Do not include a password, stream key, access token, verification code, or identity document. We will explain any additional steps needed to complete your request or any information that must be retained for applicable obligations. Requests for data held directly by Facebook, YouTube, Restream, Apple, or another provider may also need to be made to that provider.